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Native Cart is opening - Double Drawers Issue

Identifying and solving the double drawer issue.

Llama Support avatar
Written by Llama Support
Updated over 3 weeks ago

Overview:

When integrating Llama Cart into a custom online store, clicking the cart icon may open both the store’s default cart drawer and the Llama Cart drawer at the same time. This causes two overlapping drawers, which can disrupt the user experience

Common Causes of Double Drawer Issue

  • Multiple cart drawer apps are active simultaneously, causing two different cart drawers to open.

  • Conflicts between custom theme settings and third-party apps.

How to fix the Double Drawer issue

  1. Check for Multiple Cart Apps
    Identify if more than one cart drawer app is running in your store. Disable any redundant apps and ensure only the Llama Upsells app is active.

  2. Adjust Theme Settings
    In your custom theme settings, set the cart type to either Drawer or Popup Notification for smooth integration with Llama Cart.

    Note: It is recommended to set the "cart type" to "Popup notification".

  3. If the Issue Persists
    You may need to manually disable the store’s default cart drawer from the theme editor and modify the cart opening function.

Important Note

  • The Llama Upsells app cannot control or override your store’s default settings.

  • If you need help manually disabling the default cart drawer, contact the Llama Upsells development team for guidance.

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